We offer worldwide shipping at dirt-cheap prices and accept credit cards, Paypal, Amazon Payments and Bitcoin!

In order to find you the most unique items, we have made special arrangements with companies from around the world and our products are imported directly from overseas manufacturers and will take 2-4 weeks to arrive.

(Countries outside the US ship via China Post and may take anywhere from 2-8 weeks to arrive, depending on where the manufacturer is located; we ship to most countries, but depending upon the item may occasionally have to make an exception).

“Ships-Within Time” is the time needed to receive, process and ship your order after the order is placed and payment information is secured.  To estimate the arrival of your package please consider the ships-within time plus the transit time associated with the method of shipment you selected. Ships-within time may vary on each individual item and is not a guarantee and may be up to 7 days for some products.

As a general rule, Standard Shipping takes between 3-4 weeks to arrive after the Ships-Within Time.  It is not uncommon for you to receive each item separately as items often ship from different warehouses.

Please Note: Items will not be delivered on holidays. Expedited shipping is available and can be estimated during the checkout process before you enter your credit card information and give final order approval. Expediting shipping only affects the time in transit and not the ships-within time. Some of our items are “made to order”, the ships-within time may also include the manufacturing time.

If purchasing clothes and you want to ensure a perfect fit, please tell us your Height / Weight / Chest / Shoulder / Sleeve / Waist / Leg Length / Foot Length / Etc … And we will help you choose the correct size.

Please note that colors may sometimes be slightly different to what you see on your monitor depending on your monitors calibration

Please order by December 1st to receive your items in time for Christmas and note that their may be shipping delays of up to 2 more weeks during the Chinese New Year which occurs in late January of every year.

International Shipping
Many of the products that we carry are available for international shipping countries outside the US. If your country is not listed, please us for details and shipping costs. Due to the daily fluctuation in exchange rates, all price quotes will be given in U.S. dollars only. Unless your order is eligible, shipping costs do not include tax, duty, or brokerage fees which are billed separately and are due on delivery.

NOTE:  Due to the nature of these items, If you order more than one of our free, just pay shipping offers, we must charge a separate shipping charge for each item.  But if you can get 5-10 free ones for the regular price of one you are still making out like a bandit!

Also, some of our manufacturers may only supply us with photos or titles that read ‘Free Shipping.’  Please be aware that we normally have to charge shipping for all items, except for our own Free Just Pay Shipping promotions.

We have scoured the world for “hard to find” gifts that are unique, fun and most importantly, affordable.

Of course, that’s not all we have to brag about. Our superior customer service team is available to ensure your experience with us is one you’ll rave about.

We stand behind every product that goes out the door. So if for some odd reason, we haven’t lived up to our impeccably high standards, you’re protected by our 100% satisfaction guarantee.

Extraordinary Customer Care

We offer our customers the highest possible customer service available!

We are still believers in the old adage the ‘The Customer Is Always Right‘ and will bend over backward to try and make you happy.

Hours of Operation

Our easily navigable web-site is accessible 24 hours a day, 7 days a week. Our sales and customer service specialists are available for chat online and if not immediately available, will get back to you within the day Don’t expect a recording, our team is here to help you, in person, though occasionally, we may be tied up with other customers or out back in the warehouse, so should you need to leave a message, a customer service representative will call you back promptly.

Bianka's Garden
A Division of Ranmon Inc
31 Bear Mountain Rd
Silver City, NM  88061
(888) 751-5247 (Mon-Fri 9am-5pm MST)
biankas-garden@biankas-garden.reamaze.com

YOU CAN SHOP SAFELY WITH US

All orders are protected using Our Super-Secure-Checkout!

Order Confirmation:

As soon as you place your order, you will receive an order confirmation e-mail.  This means that we have received your order in our system and pre-authorized your credit card for the purchase.  As soon as we receive your order, we automatically check our inventory or reach out to our manufacturers to confirm that it is in stock and available for immediate shipment.

If your item is on backorder or out of stock, we will void the pre-authorization and reach out to you via e-mail to see if you want to wait or cancel your order.

If your item(s) are available for immediate shipment, we will process the charges and submit the order for shipment.

Order Shipment:

If your order is in stock and we process the charges to your credit card, it will usually ship within one to seven days from the date of your order, depending upon what it is (large heavy freight orders may take longer to arrange with the freight companies and some items are custom-made and take longer).

We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address your provide when checking out.  If you do not receive tracking information from us within seven business days of your order, feel free to follow up with us.

Damages:

Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery.  If your item(s) do arrived damaged, please send photos to us and we will process an insurance claim on your behalf or look into our return policy if you are in any way unhappy.